Frequently Asked Questions

Are the Hidden Hero Products masks suitable for Medical use?


No, the masks are for non-medical use only.




When should non-medical disposable face masks be worn?


The Hidden Hero Products non-medical disposable face masks should be worn in various situations including but not limited to: - In public settings such as when out for dinner, grocery shopping, etc. - At work in a non-medical setting. - While completing routine chores around the house where there could be dust or intrusive scents.




What are some general requirements when wearing a non-medical disposable face mask?


When wearing a non-medical disposable face make, they should: - Allow for easy breathing. - Fit securely to the head with ties or ear loops. - Be changed as soon as possible if damp or dirty. - Be comfortable and not require frequent adjustment. - Be made of at least 2 layers of tightly woven material fabric (such as cotton or linen). - Be large enough to completely and comfortably cover the nose and mouth without gaping.




What are some general cautions when wearing a non-medical disposable mask?


Some general cautions when wearing a non-medical disposable mask include: - Not be shared with others. - Not impair vision or interfere with tasks. - Not be placed on children under the age of 2 years. - Not be made of plastic or other non-breathable materials. - Not be secured with tape or other inappropriate materials. - Not be made exclusively of materials that easily fall apart, such as tissues. - Not be placed on anyone unable to remove them without assistance or anyone who has trouble breathing.




Where are the Hidden Hero Products non-medical disposable masks manufactured?


The non-medical disposable masks are manufactured in China.




Where can additional information on COVID-19 be obtained?


Please reference the following websites for additional information on COVID-19: https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html https://www.cdc.gov/coronavirus/2019-ncov/index.html





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Hidden Hero Products Inc. is a proud Women owned Canadian business.

We strive to provide our customers with industry leading products for every lifestyle.

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